The Rajdhani Sweets & Restaurant Group ("Rajdhani"), the proud owner of the RAJDHANI SWEETS & RESTAURANT Pure Veg and RAJDHANI SWEETS & RESTAURANT Pure Veg Express brand, knows that your privacy is important. This Privacy Policy sets out our privacy practices that apply when you visit our restaurants that we own and operate or use any RAJDHANI SWEETS & RESTAURANT® branded website, mobile or tablet application ("App"), digital in-restaurant kiosk, or other RAJDHANI SWEETS AND RESTAURANT® online service or platform, as well as our different interactions with you, including on third-party platforms (such as social media).

This Privacy Policy does not apply to privacy practices relating to:

Franchisees. Rajdhani operates the RAJDHANI SWEETS AND RESTAURANT Pure Veg®, RAJDHANI SWEETS AND RESTAURANT Pure Veg® Express brands and partners with local restaurant owners of RAJDHANI SWEETS AND RESTAURANT Pure Veg® restaurants ("franchisees"). There are occasions where franchisees may collect, use or disclose personal information concerning an order or visit a local restaurant. Franchisees are responsible for their own privacy practices.

1.Collection and Use of Personal Information

Personal Information Collected When You Interact with Us

We may collect and use personal information when you:

• Buy or use our products when you visit a restaurant or place an order for pick-up or delivery.
• Create an account on our App or website.
• Sign up for loyalty programs, newsletters, offers, or promotions.
• Enter a contest or participate in an event or promotion.
• Donate to one of our fundraising or community initiatives.
• Apply for a job at Rajdhani.
• Contact us with a comment, question, or complaint.

Buying or Using Our Products

In-Restaurant: When you purchase a product from us, we may collect and use personal information, including:

• Payment Information: If you pay with cash, we do not collect personal information associated with your transaction (unless you scan your loyalty membership code). If you pay using Scan & Pay through our App, please see the "Using Our App" section below. If you pay with another payment method (e.g., credit card, debit card), we may collect your payment method details (e.g., card number, expiry date) to process your payment.
• Video Surveillance: In some locations operated by Rajdhani sweets and restaurants, we use closed-circuit television (CCTV) cameras in our stores for security, fraud prevention, incident reporting, and loss prevention.

Restaurant Purchases:You do not have to provide us with personal information when you pay using cash at one of our restaurants. If you use a credit or debit card, we collect your debit or credit card-related information to process and administer your payment. We may also collect transaction information, including information about the products you buy, prices, method of payment and payment details if you scan your code in the Rajdhani App when making a purchase, place a mobile order, or redeem Rajdhani Rewards points at one of our restaurants.

Using our Online Services:If you interact with us through our online services, you will be asked to create an account by entering your first name and last name, email address, and postal code. When you place an order using our online services, we will collect further information from you, including your order details, location, address, and payment information, to complete your order. We may offer you the ability to order through a third-party food delivery partner, in which case we will obtain your information from the third-party in order to fulfill your order.

We may use automated technology to collect information from your computer system or mobile device when you visit our restaurants, use our online services, or in-restaurant technology. Automated technology may include: computer or mobile-device operating system (including its internal protocol (IP) address, browser type and settings); cookies; unique device identifier (UDID) or mobile equipment identifier (MEID) of your mobile device; advertising identifiers (for example, an identifier for advertising on Apple devices) or similar identifiers; referring webpage (a page that has led you to ours) or applications; online activity on other websites, applications, or social media; visits to our restaurants, where recorded using digital technology (i.e., video recordings); activity related to how you use our online services or in-restaurant technology, such as the pages you visit on our websites or in our mobile apps; local shared objects; and web beacons.

Our online services and in-restaurant technology may collect information about the location of your mobile device or computer using geolocation technology, such as GPS, Wi-Fi, Bluetooth, or cell tower proximity. Without this information, some of our services and in-restaurant technology may not work properly.

Marketing CommunicationsMarketing Communications: If you subscribe to our email mailing list we collect your name and email address as well as other information on an optional basis to help us tailor our communications to you and send you a birthday message (such as your postal code and month/year of birth). If you no longer wish to receive these communications, you can unsubscribe at any time by clicking the “unsubscribe” link included at the bottom of the email. Alternatively, you can opt-out of receiving emails by contacting us at the contact information under “Contact Us” below. Please note that you may continue to receive certain transactional or account-related communications from us, such as your receipt or online order confirmation. With your consent, we may also send you push notifications on your mobile device. You can disable these push notifications at any time through your device settings.

Tailored Advertising:

With your consent, we may use services provided by third-party platforms (such as social networking and other websites) to serve targeted advertisements to you or others on such platforms and other third-party websites and apps. When you visit our website, we will display a banner outlining our use of specific technologies to deliver relevant advertising. You can choose to accept or reject the use of these technologies. If you choose to reject the use of such technologies, you may still see ads from Rajdhani Sweets and restaurants but they will not be tailored based on your visit to our website.

Pick a Location:If you search for a restaurant on our website, we may collect your postal code or city and province in order to provide you with information on nearby restaurants. We do not use this information for other purposes. If you consent, we may also track and collect your location automatically in order to provide you with tailored content and restaurant suggestions.

Contests and Promotions:When you enter a contest or participate in a promotion, we may collect your name, address, email address, phone number, and any additional information or content required for the contest or promotion (such as information you post on social media). We use this information to administer your participation in the contest or promotion, including prize fulfillment. As part of a contest or promotion, we may obtain your consent to share or otherwise publish the content you submit.

Surveys:From time to time, we may offer you the opportunity to participate in one of our surveys. The information obtained through our surveys is used in an aggregated, de-identified form. We use this information to help us understand our guests and to enhance our online services.

Social Media Platforms:We may offer you the opportunity to engage with us on or through third-party social networking websites, plug-ins and applications, such as by logging in to your Rajdhani account using your social media account credentials. We may also offer employees of Rajdhani or its franchisees the opportunity to interact with us in secure areas on such platforms. In either case, engaging with us on these platforms may allow us to have access to certain information associated with your social media account (e.g., name, username, email address, profile picture) to deliver the content or as part of the operation of the website, plug-in or application. When you provide information from your social media account, we may use this information to personalize your experience on our website and on the third-party social networking websites, plug-ins and applications.

Careers:If you apply for a job with us, you may provide us with certain personal information about yourself, such as information contained in a resume, cover letter, or similar employment-related materials. We use this information for the purpose of processing and responding to your application for current and future career opportunities and assessing your suitability for employment.

Franchising Opportunities:If you submit an inquiry regarding franchising through the Franchising section of our website, we collect information such as your first and last name, year of birth, email address, phone number, province, city, postal code, language, gender, ethnicity, sexual orientation, employment experience, education, financial information and other information required to assess your qualifications. We use this information to determine the kinds of franchising opportunities that may be of interest to you and to contact you about your inquiry.

Contact Us:When you contact us with a comment, question or complaint through email, telephone, the contact us form on our website, you may be asked for information that identifies you, such as your name, email address, telephone number and postal code, along with additional information we need to help us promptly answer your question or respond to your comment. We may retain this information to assist you in the future and to improve our customer service and service offerings.

How We Use Your Information

We collect and use your data to:

• Process and fulfill your orders, including payment processing and delivery of products.
• Communicate with you about your orders, accounts, or customer support requests.
• Send promotional offers or newsletters (if you have opted in).
• Detect and prevent fraudulent transactions or unauthorized activities.
• Improve the functionality and performance of our website and services.

2.Otherwise, With Your Consent or at Your Direction

In addition to the sharing described in this Privacy Policy, we may share information about you with third parties whenever you consent to or direct such sharing.

3.Digital Advertising

Types of Digital Technologies We May Use

• Interest-Based Advertising Practices: We may share information with social media and other platforms to tailor ads based on your activity.
• Cookies: Small files placed on your computer or device to store information about your browsing activity.
• Beacons: Embedded technologies that allow servers to track your interactions with content and ads.
• Do-Not-Track Signals: Currently, our website does not respond to such signals due to a lack of industry standards.
• Analytics Services: We use tools like Google Analytics to gather insights into website usage.

Cookies

Cookies serve many useful purposes, such as:

• Remembering your sign-in credentials.
• Analyzing popular website features and improving user experience.
• Ensuring you do not see the same ad repeatedly.

Most browsers accept cookies automatically but can be configured to disable them. You can manage your preferences through our Cookies Banner or Privacy Preference Center.

Interest-Based Advertisements

These ads are tailored based on your personal information and activity. To opt-out, see Section 4 below.

4. Privacy and Access Choices Available to You

Your Choices Regarding Cookies and Interest-Based Advertising

• Interest-Based Advertising: Manage preferences in your account settings. Opting out will not prevent ads but will limit interest-based ads.
• Digital Technologies: Block these in browser or device settings, but it may interfere with service functionality.

Your Rights

You may access, update, or delete your personal information and withdraw consent. However, withdrawing consent may limit our ability to provide services. Contact [email protected] for requests.

5.Data Security

We implement technical and organizational measures to protect your data. Retention of data is limited to necessary legal or business requirements.

6.Other Important Information

• Children’s Privacy: We do not knowingly collect data from children under 13 without parental consent.
• Third-Party Sites: We are not responsible for third-party websites linked through our services.
• International Transfers: Information may be processed outside your jurisdiction and subject to local laws.

7.Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website.

8.Contact Us

For any privacy-related questions or complaints, contact us at:

• Email: :[email protected]
• Phone: +1 (123) 456 789